Privacy Policy

Go Ride ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or use our website https://goride.run/

By accessing or using the Site, you consent to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with the practices described in this Privacy Policy, please do not use the Site.

  • 1. Information We Collect

    We collect different types of information from or about you in the following ways:

    A. Personal Information

    Personal information is data that can be used to identify you or contact you, such as:

    Name

    Email address

    Phone number

    Billing and shipping addresses

    Payment information (when applicable)

    Account username and password (if you create an account)

    We collect personal information when you register for an account, subscribe to our newsletter, make a purchase, contact customer support, or interact with our Site in other ways.

    B. Non-Personal Information

    Non-personal information is data that does not directly identify you. This may include:

    IP address

    Browser type

    Device type

    Operating system

    Referring URLs

    Pages visited

    Session duration

    Cookies

  • 2. How We Use Your Information

    We use the information we collect for various purposes, including but not limited to:

    Providing and improving our services: To provide you with the products and services you request, process transactions, and improve the functionality of our Site.

    Communication: To communicate with you about your account, orders, and any inquiries or requests. This includes sending order confirmations, updates, and promotional offers (if you’ve opted into such communications).

    Personalization: To personalize your experience on the Site based on your preferences and browsing behavior.

    Legal obligations: To comply with applicable laws, regulations, and legal processes, and protect our rights and the rights of others.

    Marketing: To send you marketing materials if you have opted in to receive them. You can opt out of these communications at any time.

  • 3. How We Share Your Information

    We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

    Service Providers: We may share your information with third-party service providers who assist us in running our business, including payment processors, shipping companies, email service providers, and analytics providers. These providers are obligated to handle your information securely and use it only for the purposes for which it was provided.

    Legal Compliance: We may disclose your information to comply with legal obligations, enforce our policies, protect the rights, property, or safety of Go Ride, our users, or others, or respond to lawful requests by public authorities.

  • 4. Cookies and Tracking Technologies

    We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small files that are stored on your device and allow us to collect and store certain information about your preferences and activity on our Site.

    We use cookies for the following purposes:

    Session management: To remember your login status and preferences during your visit.

    Analytics: To analyze how visitors use our website and improve its functionality.

    Marketing: To track user behavior and deliver personalized advertisements based on your interests.

    You can control cookie settings through your browser. However, if you choose to disable cookies, certain features of the Site may not function as intended.

  • 5. Data Security

    We take reasonable precautions to protect the security of your personal information. We use industry-standard encryption and security technologies to safeguard your data during transmission and storage. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee the absolute security of your data.

  • 6. Your Rights and Choices

    Depending on your location, you may have certain rights regarding your personal data. These rights may include the right to:

    Access: Request access to the personal data we hold about you.

    Correction: Request corrections to inaccurate or incomplete data.

    Deletion: Request the deletion of your personal data, subject to certain conditions.

    Opt-Out: Opt out of receiving marketing communications at any time by following the instructions in the email or contacting us directly.

    Data Portability: Request a copy of your personal data in a commonly used, machine-readable format.

    To exercise any of these rights, please contact us at +91 63697 42104. We will respond to your request in accordance with applicable law.

  • 7. Third-Party Links

    Our website may contain links to third-party websites, products, or services. We are not responsible for the privacy practices or the content of these third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

  • 8. Children’s Privacy

    Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information from our records.

  • 9. Changes to This Privacy Policy

    We reserve the right to update or change this Privacy Policy at any time. If we make changes, we will update the Effective Date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

  • 10. Contact Us

    If you have any questions or concerns about this Privacy Policy, or if you would like to exercise any of your rights, please contact us: [email protected]

GoRide Platform respects your privacy.

This Privacy Policy explains how we collect, use, and protect your information when you use our platform.

1.Information We Collect

    When you use GoRide, we may collect:

  • Personal Information: Name, phone number, email address, profile details.
  • Business/Vehicle Details: Cab company name, license number, vehicle information, job postings.
  • Usage Data: Device details, IP address, browser type, location data, and activity logs
  • Communication Records: Messages, bids, and interactions made through the platform.

2.How We Use Your Information

    We use collected information to:

  • Provide and operate the GoRide platform.
  • Enable job postings, bidding, and communication between Drivers and Cab Owners/Companies.
  • Improve security, verify user identities, and prevent fraud.
  • Send important notifications (updates, changes in terms, commission policy, or services).
  • Improve user experience, analytics, and platform performance.

3.Data Sharing & Disclosure

  • We do not sell or trade your personal information.
  • We may share limited information with:

  • Other users (to facilitate job postings and contact).
  • Service providers (for hosting, analytics, or support).
  • Legal authorities (if required by law, fraud, or misuse cases).

4.Data Security

  • We implement reasonable technical and organizational measures to protect your data.
  • However, no method of transmission over the internet is 100% secure; users share information at their own risk.

5.Cookies & Tracking

  • We may use cookies and similar technologies for analytics, personalization, and security.
  • Users can control cookies through browser settings, but some features may not function properly if disabled.

6.Retention of Data

  • We retain your data as long as necessary for providing services and complying with legal obligations.
  • Inactive accounts may be deleted after a certain period.

7.Platform Rights

  • GoRide reserves the right to update, modify, or discontinue services at any time.
  • Changes to this Privacy Policy will be notified via the platform or email.

8.Governing Law

  • This Privacy Policy shall be governed by the laws of India, but applies to our global users.

9.Contact Us

By using GoRide, you confirm that you have read, understood, and agreed to these Privacy & Policy.

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+916369742104
Call us to +91 6369742104
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